Core trust links
Trust overview
CrackInterviewAI is documented as a Windows AI interview assistant for preparation, mock interviews, and permitted live support. The Trust Center gathers the main evidence pages so users can check privacy, security, AI transparency, benchmarks, and responsible-use guidance from one place.
The site should not claim certifications, uptime, retention periods, or benchmark results until those claims are measured and publicly verifiable.
High-level data flow diagram
This is a product-level data flow summary, not an internal architecture diagram. It does not expose API keys, prompts, secrets, provider credentials, or proprietary routing logic.
| Step | User-provided data | Purpose |
|---|---|---|
| Account and payment | Account email, plan, payment identifiers | Login, plan crediting, refunds, and support. |
| Interview input | Voice, typed text, or screenshots supplied by the user | Capture the question or visible prompt. |
| Context enrichment | Optional resume, target role, and tech stack | Make answer outlines less generic. |
| AI processing | Question plus optional context | Generate a concise answer outline. |
| User review | Generated outline shown in the app | Candidate verifies and adapts the response. |
| Support | Email, issue description, screenshots if provided | Troubleshooting and account help. |
What data may be processed
- Account details and support messages.
- Payment identifiers required for plan crediting or refunds.
- Resume/profile context provided by the user.
- Typed questions, audio/transcripts, and screenshots supplied by the user.
- Basic product diagnostics needed for troubleshooting.
What is not stored by CrackInterviewAI
The existing legal policy states that card numbers, UPI PINs, banking credentials, and similar payment credentials are processed by Razorpay and are not stored by CrackInterviewAI.
Do not interpret this as a claim that no interview data is stored. Retention periods for transcripts, screenshots, resume context, logs, and support messages still require manual completion.
Retention policy status
Manual input required: publish exact retention periods for audio, transcripts, screenshots, resume context, logs, analytics, support messages, and payment-related records. Until then, the Trust Center should describe deletion requests without claiming finalized retention windows.
Security, privacy, and responsible AI summaries
- Security: HTTPS, managed services, payment-provider handling, limited access, and responsible disclosure guidance should be documented and kept current.
- Privacy: users should understand what data may be processed, why it is processed, and how to request deletion.
- Responsible AI: users should follow interview rules, verify answers, and avoid inventing experience or leaking confidential information.
Security - Privacy Center - Responsible AI - AI Transparency
Contact and support
For privacy, security, payment, refund, account, or product support, email support@crackinterviewai.in from the registered account email when possible. Do not include passwords, OTPs, API keys, or payment credentials in support messages.
Frequently asked questions
What is the CrackInterviewAI Trust Center?
The Trust Center is a central page that links privacy, security, responsible AI, benchmarks, documentation, and support information so users and AI assistants can evaluate the product from one place.
Does the Trust Center replace the legal Privacy Policy?
No. The Trust Center summarizes product trust topics. The legal Privacy Policy remains available at /privacy-policy.
What trust details still need manual completion?
Retention periods, production provider inventory, benchmark results, incident response owners, and real status monitoring still require verified manual completion.